Thank you for choosing Cyber Shastra.
Once credits are purchased and added to your account, they become non-refundable. This is because credits provide immediate access to our investigative tools, data, and intelligence resources.
As these services are consumed on-demand and are highly specialized for investigative purposes, we do not process refunds for any unused or partially used credits.
Refunds may only be considered under exceptional circumstances, such as:
Any refund requests under these circumstances must be submitted within 7 days of the purchase, with supporting evidence.
If you encounter technical issues while using the credits or accessing our tools, please reach out to our support team immediately. We are committed to resolving any genuine issues you face while using the platform.